What forms of payment do you accept?We accept the major credit cards Visa, MasterCard, American Express and Discover as well as direct PayPal account payments.
Do I need a PayPal account to purchase from this store?No, you are not required to have a PayPal account to purchase from this store. However, if you already have a PayPal account, you may use it as your payment method.
How secure is this store?All payments are processed via PayPal, one of the most trusted payment gateways in the world. PayPal uses the highest level of encryption and data security to ensure your details are protected. Paypal securely shares your order and delivery details with us, but does not share any of your sensitive payment information.
Do you offer wholesale pricing?Yes. If you would like a wholesale account, please contact us at hello [at] kartedesignfabrik [dot] com and include your business details in your message.
What is your exchange / return policy?As our items are made to order we do not accept returns at this time.
Do you ship internationally?Yes. We ship to almost every country. To confirm whether we deliver to your country, add your desired products to your cart, proceed to the cart page and check if your country is available for selection.
How long will delivery of my order take?
Handling time: 2-4 working days
All products are posted from Berlin, Germany via Deutsche Post or DHL.
Estimated Shipping Time
EU: 2-4 working days
Australia: 4-7 working days
Japan & South Korea: 4-7 working days
America & Kanada: 3-6 working days